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B. Imani Jewelry is dedicated to providing exceptional customer service and the most positive shopping experience. If, for any reason, you are unsatisfied with your purchase, please contact bimanijewelry@gmail.com or use our contact form to request an exchange. 

Full priced items in original condition are eligible for exchange within 7 days of receipt. At this time, we do not accept returns. All sales are final for custom made jewelry and jewelry on sale.

You will be responsible for paying for your own shipping costs for returning your item for exchange. Shipping costs are non-refundable. We recommend using an insured courier such as UPS, FedEx or USPS.  B. Imani Jewelry is not responsible for items damaged or lost in transit.